Prove your company's domain

Your company workspace belongs to a domain, the part of your work address after the @. Before anyone can set one up, Ryno needs to know that the domain is really yours. Most of the time your sign-in already says so, and there is nothing to do. When it does not, somebody who manages your DNS publishes one record, and this page is the one to send them.

When your sign-in is enough

Sign in with your work account from Google Workspace or Microsoft 365. Both tell Ryno which domain your organisation owns, so the domain is proven the moment you sign in. Open the web page of your company workspace, choose Set up your company workspace, and it exists straight away, with no record to publish.

Once your company workspace exists, the person who set it up is its first administrator. Roles and governance says what that role adds and how to share it.

When you need a DNS record

Your sign-in does not prove the domain in two cases:

• you sign in with a Google account that is not part of Google Workspace, even if its address is on your company domain;
• your address is on a secondary domain of your organisation, one that your provider does not report as verified.

In both cases, choosing Set up your company workspace opens a claim on your domain instead, and the page shows the record to publish.

The record to publish

Publish a single TXT record on your domain:

Field	What to enter
Type	TXT
Host	_ryno-challenge.<your domain>
Value	The value shown on the setup page, copied exactly as it reads.

The value is different for every claim. Copy it from the setup page each time, and never reuse one you saw on an earlier claim or on a colleague’s screen: an old value proves nothing, and the check keeps looking for the new one.

If somebody else manages your DNS, send them this page together with the host and the value from the setup page. They need nothing else, and nothing in the record gives them access to your workspace.

Check the record

Once the record is published, choose Check now on the setup page. DNS changes can take a while to appear, and how long depends on your provider, so a first check that finds nothing is normal. Wait, then check again. The page tells you whether the record was found, not yet found, or could not be looked up.

How long a claim stays open

A claim stays open for 14 days. The setup page shows the date it ends.

When a claim has expired, nothing is lost and your domain is not locked. Choose Set up your company workspace again: a new claim opens with a new value, and the record you publish must carry that new value. You can remove the old record once the new one has been checked.